[Build Backlinks Online] The Science of Great Digital Content Ideas

Build Backlinks Online has posted a new item, 'The Science of Great Digital
Content Ideas'

Posted by SimonPenson








"Ideas are like rabbits. You get a couple and learn how to handle them, and
pretty soon you have a dozen."
â John Steinbeck


John Steinbeck has a point. Outside of being one of America's most celebrated
authors he was also a man that understood the life or death importance of ideas
in the context of content.


As a lowly magazine journalist I remember routinely being told that "ideas are
the lifeblood of content strategy" and that lesson has lived with me ever since.


It's why I have spent thousands of hours since the early 2000s iterating my
own process to maximize the output from time spent working on creating them.

Creativity as a process

It seems strange, then, to suggest that the process of creating brilliant
ideas consistently should be just that: a "process." After all, isn't creativity
best performed in an environment free from constraint and boundaries? There is
evidence to suggest that is the case, but in practice structure ensures that
those ideas are consistently award-winning and hit-you-between-the-eyes awesome.


But why is this even important in the first place? I'm sure I don't have to
convince you, as a learned reader of this blog, that content strategy is now the
heartland of any effective digital strategy. Content, after all, is what has
been creating audiences for thousands of years, and that will not change anytime
soon.


In fact, it's perhaps even more important than you are led to believe, and
nobody puts it better than Yahoo! co-founder Jerry Yang when he said:


"I think that it's always possible to have a great company if you have great
ideas."


Great ideas permeate every level of an organization, and so while this is
focused squarely on digital content ideation, a similarly structured approach
will produce equally consistent results across the board. And given that the
biological process behind creating ideas (more on this later) is a real process
our best bet is to mimic that as closely as possible in the physical world.

The problem with ideas

By their very nature ideas are subjective. Beauty truly is in the eye of the
beholder, and so without any kind of structure, the ones that make it onto the
final to-do list will often come from one or two that "shout loudest" in any
open brainstorm scenario.


Before we even get into the actual structure, then, it is worth considering
for a moment how you should set up the actual environment in which you plan to
execute your ideation strategy.

Before you start

Deciding how often you want, or need, to create new ideas is the first step in
the process, and this will be different for every business. If you are
agency-side like us at Zazzle Media then the answer will be multiple times per
month, but in house it really depends on how "big" your content ambitions are
and an understanding of your audience in terms of what they want and expect you
to create.


If you are working in-house at a large brand, then with multiple blog and
social channels as well as work "off page" around digital PR, the answer may be
once or twice per month. If you only have a single blog and do a "bit in
social," once every quarter may suffice.


How you answer this comes back to what you know about those you are writing
for and also what resources you have to create the content.

The environment

The "where" of content ideation is critical to the success of the process.
Working in the same room that is cognitively associated with mundane tasks can
inhibit key synapses, or brain connections. What your brain is looking for, in
simple terms, is to "loosen up."


This is because our brains look for new experiences and stimulation and will
work at their most creative when the three main areas known to be involved in
idea creation are at their most relaxed. They are:


The executive attention network


This is the part of the brain used when you are really thinking hard, such as
in a conference or client meeting, where concentration is critical. It links to
memory, so you "store" those ideas for later and block distractions, allowing
you to focus more intently.


The imagination network


This area of the brain is able to process the information and break it down,
mixing it with past, present, and future scenarios to create possible new ideas.


The salience network


This monitors what is happening around you and passes the information to the
appropriate area of the brain. It is the "switch," if you like.


New surroundings help stimulate all of these key areas, and if you can get
those participating in a meeting to go for a walk first, then you'll also tick
another key "creativity box" in releasing endorphins, which will serve to boost
mental capacity even further.


To this end, we will often choose to run content meetings in the caf©
within our offices, at a local bar/pub, or even outside (if the UK weather
allows!).

The brainstorm

The key to great content strategy, of course, is variation. I have written
previously about how you can check content flow, and it's really important that
you first understand the importance, and second are aware of how well you are
performing against this critical content metric.


It's important because of the way humans are built. For decades print
publishersâespecially in the world of magazinesâhave worked on
improving the "flow" of their titles to ensure that avid readers keep coming
back for more.


You can easily reverse engineer this and check it for yourself to see what I
mean, but take my word for it; the more you are able to vary the type of content
you produce, the better your return visitor stats will look and the larger your
audience will grow.


This means that your brainstorm needs to be built to extract as many different
ideas as possible, giving you the ammunition necessary to create such a
strategy.


Here's how. The chart below may look relatively simple, but it is the result
of 12 years of trial and error, testing, blood, sweat, and tears to define the
most effective roadmap for eking out the right mix of content, irrespective of
niche.


The version you see here is a static version of the animated process you can
play with by clicking on the image or right here (a version on our own site,
which then links through to the various tools we use to make the process as
effective as possible).





The idea is that you split each brainstorm into eight constituent parts. Let's
run through each stage in turn nowâ

1. The brief overall strategy

A critical component of any content process is to ensure there is a clear,
shared understanding of the overall aim or strategy of the campaign. Like a
company vision statement, it should permeate every level of the business and
everyone working on the campaign should be able to recite personas and align
everything to the overall aim of the work they are doing.


Sounds simple, but the number of times we see businesses without this kind of
alignment has made this a very important first-port-of-call in the process.


It is a relatively easy entry into the overall ideation process and requires a
simple conversation and initial centering of all ideas around the objective.


For instance, that may be "to grow an audience of 30-40-year-old white-collar
workers who are into skiing." Centering all ideation on that will keep ideas
focused and in line with overall objectives.


An example idea: A series of image-based "how to" guides covering ski
techniques (this site does a good job of this), distributed via targeted social
amplification to our target demographic.

2. Data/personas

This then ties into a deeper conversation around what key data we have, or can
create, to improve existing or "reach" audience insight.


A previous post of mine on the Moz Blog detailed a way in which we leverage
data from social to help inform audience understanding, and often we will run
this process beforehand to give us an initial swathe of audience profiling data.


This is also where existing persona detail will be shared so we can ensure
that we are coming up with ideas fit for the different "types" of audience being
targeted.


A 35-year-old married father of two working in insurance will be intrigued by
very different content than a 60-year-old widower looking to invest cautiously
for retirement when they are considering financial services businesses, for
instance.


This is where we create those audience-centric ideas, and this section can
often be one with the greatest depth.


Based on insight into our skiing business example, we may discover that there
is a high correlation between our audience and those that also like surfing. If
that is the case, an example idea may be a list-based feature looking at X ways
in which surfing techniques can help you become a better skier.

3. Long-tail opportunity

Long tail is an increasingly major opportunity, especially for those leading
their digital marketing charge with content creation. Google's Hummingbird
update is also designed to better surface more precise answers to queries, and
that should mean more traffic for what traditionally we had traditionally known
as the long tail.


Creating content that is based squarely on existing search volume as opposed
to simply guessing and hoping it may attract visits is a critical component of
any strategy.


The research for this can be carried out beforehand, but often we find it more
useful to run tools such as Ubersuggest and Grepwords during the session to make
it inclusive and more interesting. More people suggesting input phrases can also
mean you end up with a wider selection of potential terms to run through.


The idea then is to prioritize those phrases either on potential search volume
or 'fit' with the mix of the overall content plan.


Here is a snippet of what the former tool has surfaced for our skiing example;
clearly there is opportunity to utilize this information in the formation of a
daily article creation strategy:



4. Semantic phrases

The marketing world is awash with talk of entity search and semantic
association. For those that haven't the time or inclination to go away and read
awesome guides on this area by the likes of Aaron Bradley or Moz's own Matthew
Brown, in simple terms it is the concept of organizing information by
understanding individual "things" (entities) and their relationships with other
"things," without there already being an explicit link between them.


Semantic search understands those relationships, and therefore (in theory) the
implicit part of any query, and can thus deliver a richer list of results.


Understanding what other phrases, or words, may be semantically linked can be
useful in ensuring that you are "whole-of-market" going forwards, and can expand
laterally into relevant content areas.


Few tools really help with this at present, well but one we do use is LSI
Keywords, which provides a very simple way of exporting other similar or
relevant keywords. Google's own database of entities, Freebase, is also quite
useful, and its search functionality will list other associated entries, giving
you a simple map of subjects you could still cover while staying relevant. If
you type the word into the top search bar, you are presented with a list of
themes relevant to the topic:




You can further expand the list by clicking on the "view more" link at the
bottom of the drop-down. This list can give you an amazing framework from which
you can work on wider topic areas.

5. Trending content

One of the easiest ways to capture large amounts of new visitor traffic is to
jump on existing conversations around trending content themes.


Again, it can pay to get everyone involved in the brainstorm to spend five
minutes before the meeting researching news-related blogs, news sites, and
social channels for ideas to expedite the process, but it is not impossible to
do this live, either. Google Trends, Social listening tools, Fresh Web Explorer,
and other tools can be great to get the latest angles on relevant themes.


These will obviously be time-sensitive, so it is important that you brainstorm
for this content on a regular basis and leave placeholders within your content
calendar for what you find. So, for instance, once a week (say every Wednesday)
you'll enter [news-led article], and the subject matter will be decided based
upon the maximum possible impact.


The idea, also, is that you move the debate forward. Don't simply rewrite what
has already been said. Look for exclusive, interesting angles to throw in the
mix.


For instance, if I use Social Mention to look at the latest skiing chatter, I
soon discover that there is some cool content being shared via Facebook (use the
search filtering options in the left column to drill down to specific platforms,
sort by sentiment, and look for top users, etc.). Perhaps you can come up with
Part Two to the epic "Star Wars Meets The Winter Olympics?"

6. Evergreen content

And then we come to one of the most important areas of all: evergreen content.
Why is it so important? Quite simply, it's the content you will put the most
effort into perfecting, that will attract the most traffic, and that will have
the most longevity.


It is imperative that you really understand the core concerns, frustrations
and gaps in knowledge your audience has so you can fill those gaps in great
detail and build trust, association, and engagement with your brand.


So, how do you go about working out what kind of content you should be
producing here? The answer lies in keyword analysis, competitor analysis and
audience data insight once again.


Tools like Searchmetrics can also help here; its long-tail opportunity tool
can help you see what some of the most successful sites rank for alongside their
traffic volumes and value. This makes finding the opportunities you don't have
and ranking them in order of priority that much easier. Sort by either volume or
opportunity, and you have a list of content creation to-dos right there!


For this section to run smoothly, you should prepare a spreadsheet of keywords
with search volumes for your target country. This will help validate any ideas
that come out of the brainstorm. Ensuring that what you think is a good idea for
a lengthy evergreen piece actually matches real-world search demand. If you're
putting in a heap of effort then this is crucial in ensuring positive ROI from
the activity.


You should end up with a list of five to 20 ideas to go away and begin work
on.

7. Content types

By now you should have a long list of possible ideas. The key at this point is
to start classifying them into "content type" piles. To do this, create a
spreadsheet with all the relevant content types for the brand along the top, and
then drop in your ideas below. That way you can see which content types may be a
little light on the ideas front, and you can further brainstorm around that
specific area, filling in the gaps. Here's an example of such a table:



8. Purchase funnel

The final discussion centres squarely on ensuring that the range of content
covers the entire purchase funnel. For those that do not have the classic funnel
engrained, you can see the various stages to the right here in the widely
accepted classic purchase funnel, based on the AIDA principles first set out by
marketer E. St Elmo Lewis.


AIDA stands for:

A - attention (or awareness): Attract the attention of the customer.
I - interest: Raise customer interest by focusing on and demonstrating
advantages and benefits (instead of focusing on features, as in traditional
advertising).
D - desire: Convince customers that they want and desire the product or service
and that it will satisfy their needs.
A - action: Lead customers towards taking action and/or purchasing.



What regularly happens with ideation is a team will end up with lots of
content that sits at the top of that funnel, helping with brand discovery and
touching on consideration.


It is critical, however, to brainstorm content ideas that help people through
that buying process and also help turn them into evangelists and long-term
clients/customers.


This is where in-depth, unbiased buying guides and looking after your posts
comes in. You can also improve retention with work to build a community around
your offering (Moz is the perfect example!), offers and competitions,
"exclusive" member clubs and offers, and so on.


We had this missing from the mix until around six months ago, but since
introducing it we have managed to add a powerful new dimension to the overall
content plan, and it works really well.


So, you now have your list of ideas. The next phase is then what we class as
content planning, which is a subject all of its own. In short, you then need to
distill those ideas into realistic, deliverable, concepts, and once you have
that editing process complete you then place those ideas into an editorial
calendar that can be delivered with the resources you have available.


Example for each stage of this funnel may include:

Exposure/awareness: The "Star Wars Meets the Winter Olympics" idea mentioned
above.
Discovery: A thought-leadership piece on why the brand believes a new country
is the next big "skiing Mecca"
Consideration: An expert buyer guide on the products and wider choices, such as
the "best skiing holiday for under $1,000"
Conversion: Trust-building content, such as an honest comparison table
comparing our brand with other competitors, proving why we are best.
Customer relationship: An amazing editorial email concept introducing them to
the brand initially, with offers, etc.
Retention: Exclusive offers for those "in-the-club/VIPs" (existing customers).
That's the process; here are the tools to help

There are a number of tools we use on a regular basis to make this entire
process more efficient and effective. I have listed the best of them below to
help you through the ideation process:


1. Ubersuggest â a popular long tail opportunity finder based on
Google's suggest feature of previously searched for phrases.


2. Grepwords â The Instant Keyword Tool provides downloadable 'csvs' of
related keywords along with search volumes and CPCs.


3. Google Trends â This is generally a very useful tool to find trending
content and check for demand but it's especially useful when you use the 2013
round up of top searches. The how to guides could be gold dust for the right
businesses?


4. Magazines â A less obvious "tool," but certainly a great resource for
great content ideas. Choose a specialist title for your niche.


5. Bottlenose â A great content-curation engine built to aggregate
content based on social "noise" and sharing.


6. Content Idea Generator â not the best tool on the list here but it
can help with idea structuring.


7. Topsy â An awesome Twitter-based analytics and analysis tool that can
be used to see most shared content.


8. Inboxq â A great tool for surfacing key questions being asked so you
can answer them and create content based on them.


9. Murally â This is a useful tool for helping to curate related
concepts and ideas in one place


10. Flickr â A fantastic resource for visual content cues. Stick those
you like on a Mural.ly board and you soon have a look and feel understanding.


11. Followerwonk â Useful for finding influencers around specific
subject matter to see what's being shared and engaged with in a space.


12. Trello â This is a great tool for organizing more complex ideas.


13. Quora â A fantastic resource for discovering longer-tail content
opportunities to answer questions being asked.


14. Google+ circles â Follow the right groups, and they can be fantastic
idea resources.


15. Ifttt â Not an idea tool in its own right, but the automation of
certain tasks can make collating ideas so much easier.


16. Alltop â An easy one-stop-shop for latest subject matter articles
and other content to 'borrow' ideas from!


17. Google Alerts â A must-have for the latest on your niche to help
with trending content.


18. Zanran â A brilliant "search engine" for stats and facts, which
helps with content based on compelling data.


19. Moz Alerts â Another useful tool for keeping an eye on trending
content ideas and competitor activity.


20. LinkedIn Groups â Like Google+ Circles, these are fantastic for
finding questions to answer.


21. Link Bait Title Generator â We love this simple tool. It may be
limited in terms of ideas but it's quick and simple to use.


22. Delicious âThe original shareable content aggregator and still a
great place to discover fantastic content ideas.


23. Trapit â A clever content curation tool that gets the right content
to you efficiently

Pulling it together

The next stage of the process, as explained, is to then edit your final list
of ideas down into a realistic list of concepts that you CAN deliver with the
time and resources you have available, and that can be a significant amount of
work in its own right.


Get it right though and you will end up with a content calendar filled to the
brim with ideas that grow and engage your audience across every digital channel.
That plan becomes the heartbeat of your entire digital marketing strategy.
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